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    CORVETTE PACIFICA : HIGHEST QUALITY. RELIABILITY. DEPENDABILITY. SERVICE.

[ HOURS ]  [ CONTACTING US ]  [ PAYMENTS ]  [ ORDERING ]  [ FAX ORDERS ]  [ ONLINE ORDERS ]  [ MAIL ORDERS ] 

[ INTERNATIONAL ORDERS ]  [ SHIPMENTS ]  [ GUARANTEE ]  [ RETURNS ]  [ DAMAGED ]  [ MISCELLANY ]

PAYMENTS

• We accept Visa, Mastercard and Discover credit cards. Your credit card will not be charged until your order leaves our warehouse. You may also prepay your order or have it shipped COD. Certain restrictions apply.

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FAX ORDERS

• We have a fax order form that can be downloaded and printed, then faxed to us. To go to the fax order form, click here. Fax orders should be faxed to: 805.466.4782. This service is available 24/7. Along with your order, please be sure to include your name, telephone number, fax number and email address. Orders faxed to us on weekends or holidays will be processed the following workday.

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ONLINE ORDERS

• We also have an online order submission form. It is similar to our fax order form, except that this form is sent directly to us over the Internet.  To go to the online order form, click here.

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MAIL ORDERS

• Please send mail orders to: Corvette Pacifica, PO Box 2360, Atascadero, CA 93423

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INTERNATIONAL ORDERS

• We welcome and have been serving international customers for over 20 years. We recognize the extra care that your order requires. Your international orders may be faxed, emailed, or telephoned in to 805.466.9261. Due to the special attention required by international orders, there is a $10.00 processing fee added to each order.

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SHIPMENTS

• We know your time is valuable and we know you want your parts as quickly as possible. If you place your order by 3:30 pm, PST, and your parts are in stock, every effort will be made to ship the following business day. Orders ship UPS Ground unless otherwise specified. Shipping charges are at our cost plus a $5.95 handling fee per order to cover professional packing and packing materials. If applicable, there is also a $7.50 charge on COD orders. To save on shipping fees and time, we also drop-ship from third-party resources (normally the manufacturer). Drop-ship orders may be conveyed by other carriers and will be charged at the price we are charged by the third-party. Items will be charged to at the time the order is placed with the third-party resource, and shipping will be charged when the item is shipped.

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SATISFACTION GUARANTEE

We back everything we sell with our special Assurance of Quality. For every product that you order (excluding special order items and electrical parts), we offer a 30-day return period, for any reason whatsoever.

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PRODUCT RETURNS

• A 'Return Authorization Number' (RAN) is required for all returns made within 30 days of receipt of your order. Please call us at 805.488.7671 to request your RAN. Exceptions will be allowed when we are made aware of a defective product. Certain restrictions apply to electrical and special order parts. Write the RAN on your invoice copy and place it inside the box. Also boldly mark the RAN on the exterior of the box. A 20% restocking fee will be charged if the returned part requires cleaning or repackaging. Cores must be returned at your expense. If you are returning large or heavy items, you are responsible for placing them in a sturdy box. All return packages must be insured.

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DAMAGED MERCHANDISE

• Please be sure to inspect your package directly upon receipt. If it has been damaged in transit, save all the original packaging material and notify the carrier immediately. Be sure to also notify our customer service department.

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MISCELLANY

• All prices, part numbers, specifications, terms and policies are subject to change without notice. The liability of Corvette Pacifica is limited to the replacement of defective or incorrect parts. We will pay UPS Ground shipping in this case. Corvette Pacifica is not liable for any damage or loss caused by delays, failure, or any consequential damage arising from any cause whatsoever, or for labor, towing, storage, transportation, or any other charges incurred in the replacement or repair of a defective item. Further, in order for any warranty to be considered in force, the part must not have been altered in any manner.

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